If you can't find your answer here, feel free to head to the RD Community tab to post your question or possibly find your answer!
What are the software requirements?
Rapid Design: inCAD Components is compatible with Windows 7 or 10 & SOLIDWORKS 2013-2017.
SOLIDWORKS 2017 Compatibility Released July 2017 (V1.6.4)
Will this work in a PDM environment?
Yes. Months of beta testing did not uncover any issues with the leading PDM/PLM platforms.
Are all MISUMI components available?
Currently 86% of MISUMI's factory automation product offering is available through inCAD Components.
What products are not covered?
Most components comprised of metal or resin plates, conveyors, springs, and many electrical components.
Are the CAD models native SOLIDWORKS files?
Do you offer international versions?
Rapid Design has also been optimized for: Japan, Europe (UK & Germany), Korea, & China. Please contact RapidDesign@misumiusa.com if you're interested in one of these versions.
Can you order directly from the add-on?
Yes - links to build a cart and checkout allow users to directly build an online order or quote.
What is my login?
The same used on MisumiUSA.com. To create a new account, please click here and create an individual account.
Is an internet connection required?
Yes - this connection is used to provide instant price & delivery information.
Can I share these files with users who do not have inCAD Components?
Absolutely. The end user will be able to view and modify these components.
How large is the installation file?
Why is the file name labeled as 'NewMisumi...'?
This is simply the default name. Once you save the component, it will update to the current specification.
Note: The file name will not update when you click 'Apply'. You must choose the 'Save' option.
Why is 'temp_' shown on my part number?
This is a temporary part number. Please confirm the yellow highlighted sections in the design window to remove this prefix.
Is it possible to specify dimensions outside of the given range?
Yes - you will be prompted that this is outside of the range, and 'Error' will appear in the part number. Depending on our capabilities, we may be able to quote these components as a special. Please reach out to your local Account Manager or firstname.lastname@example.org for further details.
Will this add-on work with CAD files previously downloaded from MISUMI's website?
No, but with the add-on's search function, it is incredibly simple to import a known part number.